Shipping policy

Effective Date: 23 May 2025

We’re committed to getting your order to you as quickly and efficiently as possible. Please read below for full details on how we process and ship orders.

Order Cut-Off Time

Orders placed before 3:00 PM (AEST) are packed and dispatched on the same day.

Orders placed after 3:00 PM will be processed the next business day.

Handling Time

Same-day handling: Orders are packed and dispatched within 0 business days.

Transit Time

Shipping times vary depending on the courier and destination.

Typical delivery within Australia is 2–5 business days.

Typical express delivery within Australia is 1-4 business days.

Typical international delivery is 6-27 business days.

Delivery times may vary during peak periods or due to courier delays.

Shipping Rates

Flat Rate Shipping of $10 AUD for Australia orders under $300 AUD. 

Free Shipping on all Australia orders above $300 AUD.

Flat Rate Shipping of $30 AUD for New Zealand orders.

Flat Rate Shipping of $20 AUD for Express Shipping (available only in Australia).

Shipping Carrier

Orders are shipped via reputable Australian carriers. Tracking information will be provided once your order has been dispatched.

Shipping Confirmation & Tracking

A confirmation email with tracking details will be sent once your order has been shipped.

Please allow up to 24 hours for tracking information to become active.

Contact Us

If you have any questions about your order or shipping, feel free to contact us at:
info@boldcollar.com.au